// After the click: only the one you already use remains
// Memory + entity layer: when the salesperson changes, client history survives
Cited cases: Jintian Warehousing (same scale) · Hongyu Logistics (same industry)
// Procedural memory: every edit you make becomes its calibration for next time
Three weeks · 14 rounds · WeChat 9 / email 3 / calls 2
Mr. Zhou pushed back on payment terms, prefers 3-3-4 installments
Suggest: use the Jintian case to show installments work — hold the down-payment ratioManager Zhang from Equipment joined the group, asking technical details
Signal: decision chain expanding — win probability up“Alright, we’re in. Deposit will be wired by Friday.”
Hengda Machinery · 30% deposit by this Friday
Source: round 14 WeChat conversation · today 14:22
// High-value facts: nothing enters the record without passing through human hands
Auto-compiled from 14 rounds · every line traceable
Client hasn’t budged on phase-two budget — avoid over-promising during delivery
Entity name & tax ID auto-checked against master data ✓
// Lead-to-Cash: GTM attracts → CRM closes → Finance collects
In the software era, people served the process.
In the agent era, people ask and decide.
Employees leave. Customer memory doesn’t. · 2Brain